Incident 1 

Patient images at Walsall uploaded incorrectly due to being booked in under the incorrect name..

Action Taken 
Images were deleted from WABA. The patient was booked in again with the correct details and uploaded to WABA.

Lessons Learned

Photographers responsibility to check patient ID when processing images / adding to WABA.

Incident 2

Child photographed for child protection purposes. There was no image of the child's face, contrary to local protocol, GPP7.

Action Taken 

Discussed reason with photographer.

Lessons Learned

Photographers must follow GPP7 and photograph patients face for all child protection cases.

Clinical Illustration | Creating Excellence Together - March 2025 - Edition 5